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Returns/Refunds will be accepted on the following conditions:

  • The product does not match the exact description (i.e color, size , capacity etc)
  • The product is faulty, either partially or fully
  • The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Aladeiin packaging, it must be returned in the
    same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.
  • The warranty card , manual, product tags etc should be present with the returned product.
  • For beauty and grooming products, returns will only be accepted if the unit is broken/ does not power up straight out of the box or has stopped working within 7 days. In applicable cases any issues after the expiration of the return window, we will refer you to the brand warranty center.